FAQ

Why should I buy from Online Alcohol instead of elsewhere?

Online Alcohol brings you the biggest online selection of premium brand name alcohol and spirits. Bacardi, Jameson, Finlandia and more – all your favorite names are here. And our fast global delivery to your doorstep means you can order today, enjoy tomorrow!

How can you sell alcohol at such great prices?

As our alcohol and spirit products are all duty free, you benefit from the same amazing prices you would pay in an airport duty free zone. This is because they are not subject to taxes.

Are the alcoholic products you sell the real thing?

We only sell absolute originals, no knock-offs, guaranteed!

Is it legal to send alcohol by mail?

Yes, but there are domestic and international postal regulations which must be followed when sending consumer goods.

What are the payment methods that you accept?

We accept all major credit cards; E-Check; and bank wire transfers.

How do I check on my order?

You will receive a tracking number in a confirmation e-mail that we will send when you receive your order.

How long does it take to receive my order?

Orders are delivered in 10 to 21 days.

What is your policy on charge backs?

We do not accept charge backs. We will send you a refund or reship your order instead. Any customer who threatens a charge back will be banned from additional purchases on the site and we will report their credit card information to processing agencies.

I ordered more than one item – why are they arriving separate shipments?

If we send multiple items in a single package, you can incur duty taxes charged when the package exceeds international parameters.